Legal
Privacy Policy
Last updated: September 24, 2026
AVLUM ('we', 'us', or 'our') is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit avlum.ca or contact us about our services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
We may collect personal information that you voluntarily provide when you fill out our contact form, request a consultation, or communicate with us by phone or email. This may include your name, email address, phone number, and details about your project or property.
We also collect certain technical information automatically when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site. This information is collected through cookies and similar tracking technologies and is used solely to improve site performance and user experience.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide quotes and consultations, deliver our AV, lighting, and automation services, and communicate with you about your project.
We may also use your information to send you service updates or relevant information about AVLUM, but only where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep your information confidential.
We may disclose your information where required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under Canadian privacy law, you have the right to access the personal information we hold about you, request corrections to inaccurate information, withdraw consent to our use of your information (subject to legal or contractual restrictions), and lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: